Coronavirus: the crisis “will accelerate the digitisation of services” says Ana Giros (SUEZ)
While SUEZ’s desire to grow in Africa cannot be called into question, the Covid-19 pandemic poses a challenge in terms of ensuring service continuity while, at the same time, speeding up payment dematerialisation, the French group’s international boss tells Jeune Afrique Business+.
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▪ Coronavirus: the crisis “will accelerate the digitisation of services” says Ana Giros (SUEZ)
▪ While SUEZ’s desire to grow in Africa cannot be called into question, the Covid-19 pandemic poses a challenge in terms of ensuring service continuity while, at the same time, speeding up payment dematerialisation, the French group’s international boss tells Jeune Afrique Business+.
▪ https://www.africabusinessplus.com/en/803970/coronavirus-la-crise-va-accelerer-la-digitalisation-des-services-ana-giros-suez/
By imposing social distancing and closing local customer contact centres, the Covid-19 epidemic will “accelerate the digitisation of services” that is already underway in Morocco and Senegal, says Ana Giros, SUEZ’s Senior Executive Vice President in charge of Africa, the Middle East, India, Asia and Australia since May 2019.
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